MOVIN TRACIN Firmware Update

MOVIN TRACIN is an on-device system, meaning all AI processing is performed directly on the device. To ensure stable performance and improve motion capture quality, please update your MOVIN TRACIN firmware by following the instructions below.

• If your firmware is v3.2.0 or later: Refer to If the firmware is v3.2.0 or later guide and update your firmware to the latest version using the online update method.
• If your firmware is between v2.9.7 and v3.1.0: Refer to the If the firmware is v2.9.7 or later but earlier than v3.2.0 guide and update your firmware to v3.2.0 or later.
• If your firmware is v2.3.0-1: Refer to MOVIN TRACIN Firmware v2.9.7 Download guide and update your firmware to v2.9.7.
• If your firmware is earlier than v2.3.0-1: Refer to MOVIN TRACIN Firmware v2.3.0-1 Download guide and update your firmware to v2.3.0-1.

If the firmware is v3.2.0 or later #

1. Connect MOVIN TRACIN to your computer.#

   • Please refer to Set up your MOVIN TRACIN and Connect TRACIN to MOVIN Studio to connect your MOVIN TRACIN to your computer.
   • Make sure that the indicator on the front of MOVIN TRACIN is solid.
     • If the indicator does not light up or continues to blink, disconnect the power cable and reconnect it. This process resets temporary boot errors, and most power-related issues can be resolved this way.

2. Access the System Monitor page, and click 'Firmware Update' tab.#

   • Once you have confirmed that the device is operating properly, open your web browser and enter http://<MOVIN TRACIN serial number>.local:8001/fw in the address bar to access the 'Firmware Update' tab on the System Monitor page.

   

   • Alternatively, open the System Monitor (http://<MOVIN TRACIN serial number>.local:8001) page and click the 'Firmware Update' tab in the upper-right corner.
     • If you do not see the 'Firmware Update' tab:
       1. Check that your firmware is v3.2.0 or later.
          • If your firmware is earlier than v3.2.0, refer to If the firmware is v2.9.7 or later but earlier than v3.2.0 and update your firmware to v3.2.0 or later first.
       2. Perform a hard refresh of your browser by pressing Ctrl + Shift + R.

3. Click the 'Update Firmware' button in the Online Update tab.#

   • Check the Latest Firmware Version displayed in the Online Update tab.
     • If Failed to fetch is displayed instead of the latest firmware version, make sure your computer is connected to the internet.
   • Then, click 'Update Firmware' to begin the firmware update.

   

4. Wait until the firmware update is complete, and click 'Reboot System' to restart the device.#

   • Please wait without performing any other actions until a Success or Failure message appears.
     • While the firmware update is in progress, do not refresh or close the System Monitor page. Do not disconnect the power or Ethernet cable. Closing the page or disconnecting any cables during the update may prevent the update from completing properly and may cause the device to malfunction.

   

   • If the firmware update is successful, click 'Reboot System' in the upper-right corner to restart the device.

     • After clicking 'Reboot System' button, the System Monitor page will automatically refresh until the device reconnects. Please remain on this page and wait for the process to complete.

     

   • The firmware update is complete when the indicator light on the front of the device turns solid green without blinking.

     • Check the Firmware Version in the System Information panel to confirm that the device has been updated to the desired version.

   If the firmware update continues to fail,
   copy the full log and contact us at contact@movin3d.com for assistance.

If the firmware is v2.9.7 or later but earlier than v3.2.0 #

Starting with MOVIN Studio v3.2.0, Plug & Play allows MOVIN Studio to detect MOVIN TRACIN without requiring manual IP configuration.

1. Connect MOVIN TRACIN to your computer.#

   

   • Refer to Connect directly to your PC with the included Ethernet cable and connect MOVIN TRACIN directly to your computer with an Ethernet cable.

   

   • Refer to Configure the Network Settings on your PC. and manually configure the IP address for the computer's Ethernet port connected to MOVIN TRACIN.
   • Make sure the indicator on the front of MOVIN TRACIN is solid and not blinking.
     • If the indicator does not light up or continues to blink, disconnect the power cable and reconnect it. This resets temporary boot errors, and most power-related issues can be resolved this way.

2. Open the System Monitor page and check the MOVIN TRACIN firmware version.#

   • In a web browser, enter 192.168.2.100:8001/fw to open the Firmware Update tab on the System Monitor page.

   

   • Check the Firmware Version in the System Information panel.
     • If the firmware version is earlier than v2.3.0-1, refer to MOVIN TRACIN Firmware v2.3.0-1 Download and update to v2.3.0-1 first.
     • If the firmware version is v2.3.0-1, refer to MOVIN TRACIN Firmware v2.9.7 Download and update to v2.9.7.
     • If the firmware version is v2.9.7 through v3.1.0, proceed to Copy the MOVIN TRACIN serial number..

3. Copy the MOVIN TRACIN serial number. #

   

   • Copy and save the device serial number displayed in the Serial Number field in the System Information panel.
     • You may need this serial number to access the System Monitor after the firmware update, so be sure to save it.

4. Start the firmware update.#

   

   • Check the Latest Firmware Version in the Online Update tab.
     • If Failed to fetch is displayed instead of the latest firmware version, make sure your computer is connected to the internet.

   

   • If the latest firmware version is v3.2.0 or later, click 'Update Firmware' to update the firmware.

5. Wait for the firmware update to complete.#

   • Wait without performing any other actions until a Success or Failure message appears.
     • While the firmware update is in progress, do not refresh or close the System Monitor page. Do not disconnect the power or Ethernet cable. Closing the page or disconnecting any cables may prevent the update from completing properly and may cause the device to malfunction.
   • If the firmware update fails due to a WebSocket Error or a similar issue, follow the steps below.
     • Open an incognito or private browser window, then access the System Monitor page.
     • If the issue persists, press F12 to open Developer Tools. Right-click the browser's refresh button, then click 'Empty Cache and Hard Reload.'
     • Alternatively, close all open browser windows, reconnect the device's power cable, and then access the System Monitor page.
     • If the firmware update still fails after trying all the steps above, contact us at contact@movin3d.com or reach out through Discord for assistance.

   

   • If the firmware update is successful, proceed to After clicking the Reboot button, wait until the MOVIN TRACIN indicator turns green. If the indicator does not light up or continues to blink for more than 3 minutes, reconnect the power cable..

6. After clicking the Reboot button, wait until the MOVIN TRACIN indicator turns green. If the indicator does not light up or continues to blink for more than 3 minutes, reconnect the power cable. #

   

   • After clicking the Reboot button, wait until the indicator on the front of MOVIN TRACIN turns green.
     • After updating to firmware v3.2.0, the System Monitor address changes, so the previous System Monitor page does not refresh automatically and remains on the Rebooting the device pop-up.
   • If the indicator does not light up or continues to blink for more than 3 minutes, disconnect and reconnect the MOVIN TRACIN power cable. This resets temporary boot errors, and most power-related issues can be resolved this way.

7. Change your computer's IP settings.#

   For Windows:#

   1. Search for 'Ethernet' in Windows Search and open Settings > Network & internet > Ethernet.

   

   2. Under 'IP assignment' for the Ethernet connection that you previously configured, click 'Edit'.

   

   3. Change the IP setting to 'Automatic', then click 'Save'.

   For Ubuntu:#

   1. Open Settings > Network.

   

   2. Delete the profile that contains the existing IP configuration.

   

   3. Create a new profile with IPv4 > Link-Local Only selected.

8. Update MOVIN Studio.#

   

   • Launch MOVIN Studio and update the application.

   

   • After the update, make sure your MOVIN Studio version is v3.2.0 or later.
     • To check the MOVIN Studio version, click the email button in the upper-right corner.

9. Click 'Find Device' and check whether the device is detected.#

   

   • In MOVIN Studio, go to Setup, then click Find Device.

10. If the device is not detected, use the serial number to open the new System Monitor page.#

    • Starting with firmware v3.2.0, the System Monitor address has changed from http://192.168.2.100:8001 to http://<MOVIN TRACIN serial number>.local:8001.
      • For example, if the MOVIN TRACIN serial number is MT-20XYZ, you can access the System Monitor page at http://mt-20xyz.local:8001 after updating to firmware v3.2.0.
    • Use the serial number you saved in Copy the MOVIN TRACIN serial number. to access the new System Monitor page. If you cannot access the page, check the following:
      • Make sure the front LED indicator on MOVIN TRACIN is solid and not blinking.
      • Make sure IP assignment for the computer's Ethernet port connected to MOVIN TRACIN is set to Automatic.
      • MOVIN TRACIN may not be detected when using a VPN such as Tailscale. Disconnect the VPN while using MOVIN TRACIN.
      • Make sure the Ethernet cable is working properly.
      • Make sure MOVIN TRACIN is connected directly to your computer with an Ethernet cable.
    • If MOVIN Studio still cannot detect the device after you have tried all the steps above, contact us at contact@movin3d.com or reach out through Discord for assistance.

If the firmware is earlier than v2.9.7#

1. Download the Firmware File.#

   Please download the firmware file from the Google Drive link below.

   MOVIN TRACIN Firmware v2.9.7 Download#

   Firmware v2.9.7 can only be installed from Firmware v2.3.0-1.
   If your device is not currently running Firmware v2.3.0-1, please follow the MOVIN TRACIN Firmware v2.3.0-1 Download to update it to v2.3.0-1 first.

   MOVIN TRACIN Firmware v2.3.0-1 Download#

   Firmware v2.3.0-1 can be updated directly from any firmware version.

2. Connect MOVIN TRACIN to your computer.#

   • Please refer to Set up your MOVIN TRACIN and Connect TRACIN to MOVIN Studio to connect your MOVIN TRACIN to your computer.
   • Make sure that the indicator on the front of MOVIN TRACIN is solid.
     • If the indicator does not light up or continues to blink, disconnect the power cable and reconnect it. This process resets temporary boot errors, and most power-related issues can be resolved this way.

3. Access the System Monitor page.#

   

   • Once you’ve confirmed that the device is operating normally, open your internet browser and go to 192.168.2.100:8001 to access the System Monitor page.

4. Click the "Set Current Time" button.#

   

   • Click the blue "Set Current Time" button located in the top-right corner of the System Monitor page to synchronize the device’s time with the current time.

5. Upload the Firmware File.#

   

   • Click the "Browse" button in the Firmware Update panel located at the top-right of the System Monitor page.
   • Select the downloaded firmware file, then click the "Upload" button to proceed with the upload.

6. Wait until the Firmware Update is complete.#

   

   • Click the "Update Firmware" button in the Firmware Update panel located at the top-right of the System Monitor page.

   

   

   • Then, wait without any additional actions until a Success or Failure popup appears.

     • During the firmware update, do not refresh or close the System Monitor page, or disconnect the power cable or Ethernet cable until the Success popup is displayed. If the page is closed or cables are disconnected, the update may not complete properly and the device may not function correctly.
     • The firmware update may take more than 5 minutes, and it may appear unresponsive even after the progress reaches 100%. The update is still in progress, so please wait without taking any further action.

     

   If a Failure popup appears during the update, please copy the full log and contact contact@movin3d.com. We will assist you as quickly as possible.

7. Refresh the System Monitor page and Reboot the Device#

   • Refresh the System Monitor page to check whether the firmware has been updated.
     • If the Firmware Version in the System Information panel matches the desired version, the update has been successfully completed.
   • Disconnect the power cable from the device, wait for a moment, and then reconnect it to restore power.
     • If the front indicator shows a solid green light, the firmware update has been completed successfully.

   After updating with the firmware to v2.3.0-1 or v2.9.7 and re-power the MOVIN TRACIN device, the front indicator light may not turn on. If you are still able to access the System Monitor page, the device is operational, so please proceed with updating the firmware.